Privacy

Privacy Policy

Effective September 19, 2026. The same text is what /privacy shows in Discord, read from this file at runtime — so there is one policy, not a short one for chat and a long one for the web.

Effective Date: September 19, 2026 · Version 3 (adds Discord sign-in for the dashboard).

This policy explains what this Discord bot ("the Bot") stores, why, where it goes and how to have it removed. It describes one deployment; the operator running it answers for it, and using a server that runs the Bot is agreement to it.

1. What we store

2. What we do NOT store

3. Where the data lives

4. A bug report can leave your server

A bug report is posted in your server's bug channel when it has one, with a thread on it. When it does not, the Bot posts it to the bot's own server rather than dropping it — so the report text, the reporter's mention and the server's name become visible to the operator. Nothing else crosses between servers, and no feature reads another server's data.

5. Third parties the Bot talks to

A request carries no identity beyond what any request must; the operator chose these services and cannot see what they do with what they receive.

6. Retention, and how to have data removed

Data is kept while the Bot is in your server, because that is the feature. Two things expire on their own: Activity Tracker rows after 365 days, and dashboard message history (what was queued, sent, and the per-channel result) after 90 days. Snapshots rotate, keeping the newest 5.

Staff delete data with the Bot's own commands (/clearwarnings, /eco-admin reset, and the ticket, quote and case tools); the operator can delete or export a whole server's rows on request; removing the Bot stops all further collection. A snapshot's records persist until it rotates out, and a retired feature's rows are included in any deletion — the procedure, including both traps, is in docs/legal/data-requests.md.

7. Children, changes and contact

The Bot is not directed at anyone below Discord's minimum age, and asks for no personal information. This policy may change; the Effective Date moves with it and every version stays in the repository. Contact the operator through the server where you use the Bot.